Terms of Service
Welcome to Doitava. The following terms and conditions (these "Terms") govern your access to and use of the Doitava website (the "Site") and related services. Please read these Terms carefully before using the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to any part of these Terms, please do not use the Site.
1. Account Registration and Security
1.1 When registering an account, you must provide true, accurate, current, and complete information about yourself. You are responsible for updating this information promptly to ensure its accuracy.
1.2 You are responsible for safeguarding your account password and login information. You assume full responsibility for all activities that occur under your account.
1.3 You must notify us immediately of any unauthorized use of your account.
2. Orders and Contract Formation
2.1 The product information and prices displayed on the Site constitute an invitation to make an offer.
2.2 When you submit an order and complete payment, you are making an offer to purchase the products from us.
2.3 After receiving your order, we will send you an email confirming receipt of your order. This email only confirms that we have received your order and does not constitute our acceptance of your offer.
2.4 A binding contract between you and us is formed only when we dispatch the products and send you a "Dispatch Confirmation" email. We reserve the right to refuse your order for any reason, including product unavailability, pricing errors, or inability to arrange delivery.
3. Pricing and Payment
3.1 All prices displayed on the Site are in the relevant currency and include applicable taxes (unless otherwise stated) as specified at checkout. Shipping costs will be calculated and displayed separately at checkout.
3.2 We make every effort to ensure prices on the Site are accurate, but we reserve the right to correct any pricing errors. If a product in your order is priced incorrectly, we will notify you as soon as possible and seek your instructions or cancel the order.
3.3 We accept the payment methods specified on the Site. By submitting an order, you authorize us (or our payment service providers) to deduct the total order amount from your account.
4. Delivery and Title
4.1 We will deliver the products to the delivery address you provided using the shipping method you selected at checkout.
4.2 Products must be signed for by you or someone you authorize. We are not responsible for delivery delays or failures caused by inaccurate or incomplete addresses provided by you, or if no one is available to accept delivery.
4.3 Title to and risk of loss of the products will pass to you upon delivery to you or your authorized recipient.
5. Returns and Exchanges
Our return and exchange policy is detailed in the separate [Return Policy] page on this Site. That policy is incorporated by reference into these Terms and is subject to them.
6. Intellectual Property
6.1 All content on this Site, including but not limited to text, graphics, logos, icons, images, videos, software, designs, layout, and overall appearance, is the property of Doitava or its licensors and is protected by Hong Kong SAR and international copyright, trademark, and other intellectual property laws.
6.2 You may not copy, modify, distribute, sell, rent, or exploit any part of the Site or its content without our express written permission.
7. Prohibited Conduct
You agree not to use the Site to:
- Submit false or misleading information;
- Upload or transmit any viruses, malware, or other harmful code;
- Attempt to gain unauthorized access to the Site's servers or systems;
- Engage in any activity that disrupts or interferes with the proper functioning of the Site;
- Engage in any fraudulent or illegal activity.
8. Disclaimers and Limitation of Liability
8.1 the site and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. to the fullest extent permitted by law, we hereby disclaim all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
8.2 to the maximum extent permitted by applicable law, Doitava shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.
8.3 our total liability to you (whether in contract, tort, or otherwise) shall not exceed the amount paid by you to Doitava in the twelve months preceding the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Doitava and its affiliates, officers, and employees from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your breach of these Terms, your use of the Site, or your violation of any third-party rights.
10. Third-Party Links
The Site may contain links to third-party websites or services. These links are provided for your convenience only and do not imply our endorsement of those sites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You access third-party links at your own risk.
11. Privacy Policy
We value your privacy. Our practices regarding the collection, use, and protection of your personal information are detailed in our separate Privacy Policy page. That policy is incorporated by reference into these Terms and is subject to them. You agree to our processing of your personal information in accordance with the Privacy Policy.
12. Changes to Terms
We reserve the right to modify or update these Terms at any time. Revised Terms will be posted on this page with an updated "Effective Date". It is your responsibility to review these Terms periodically. Your continued use of the Site after the posting of revised Terms constitutes your acceptance of such changes.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
14. Entire Agreement
These Terms (together with the Privacy Policy, Return Policy, and other legal notices published on the Site) constitute the entire agreement between you and doitava regarding your use of the Site and supersede all prior or contemporaneous communications, whether oral or written.
15. Contact Us
If you have any questions about these Terms, please contact us at:
Email: customer@doitava.com
Company Name: HONGKONG KATE LIMITED
Address: FLAT/RM 602 6/F KAI YUE COMMERCIAL BUILDING NO.2C ARGYLE STREET MONGKOK KL